Dear Recruiter for Widget Company,
Thank you for spending time interviewing with me. I was surprised when you reached out to me regarding working as a Widget Manager for Widget Company, but I was happy to talk about a potential offer.
I went through two interviews, with you and with the Regional Widget Manager, and when you called me, you suddenly dropped the possibility of being an Assistant Widget Manager. Never mind that I've been working as a Widget Manager for another company for YEARS. Never mind that I'm educated far beyond the average Assistant OR Widget Manager. Never mind that I haven't been an Assistant Widget Manager for nearly ten years. I am far and away overqualified for the Assistant Widget Manager position, by any metric. I *hire* Assistant Widget Managers.
When you called me back, you told me that Widget Company had decided to move me forward as an Assistant Widget Manager. I'd take a 30% pay cut, have my bonus slashed, and you could assure me all day, every day that I wouldn't be in the position long... but you don't understand that I spoke to your associates in the TreeTown location. The Widget Manager there had been with the company for six months, but the Assistant Widget Manager had been there for six years.
I had a choice, either to stick by my principles and hold out for the position I was actually interested in, or take my chances with something lesser, hoping that it would pan out in my favor eventually, and effectively losing a third of my income.
Even though I knew that if I tried holding out for the Widget Manager position I was originally *recruited for* that it wouldn't go anywhere, I couldn't just gamble my life away. I have rent and bills to pay. I have dreams and goals, and taking a step back in my career would be a huge setback for them. I wouldn't be able to use the skills and talents I had developed, and I'd frankly be miserable every day, and that misery would turn into resentment.
I'm glad I didn't make it easy for you. I'm very glad that when I called to follow up, I made you tell me why Widget Company wasn't moving forward with the initial role we talked about (because I don't have a really "out-there" personality. I'm sorry, I was told that it wasn't a good idea to be drunk during interviews), and I'm ecstatic that I had the balls to ask you if you realized that I'd be taking a 30% pay cut, especially when we had discussed salary and you knew approximately how much I was after. And I'm glad I passed on it. I'm a little upset that I spent so much time, money, energy, and gasoline on interviewing with you people, and I'm upset with you for thinking you could just bait-and-switch me with no repercussions. You should be ashamed of what you were complicit in. And finally, I'm upset that you didn't even try to sell me on the position. You made a couple feeble references to the Assistant Widget Manager position being a "fabulous" job, but you didn't even bother trying to be enthusiastic about it.
Please don't call me again. If I'm going to waste time, I'd rather have fun doing it.
Showing posts with label business. Show all posts
Showing posts with label business. Show all posts
Friday, April 25, 2014
Wednesday, July 17, 2013
The Jabberwocky
Dear Local Grocery Store,
I have a serious complaint about an employee at your store.
The night cashier at your store quite possibly gives the worst service I have ever seen. The thing about customer service is that one actually has to read their customers, realize what they want, and respond accordingly.
Maybe I'm an anomaly in this day and age, but when I go to a grocery store, to pick up toilet paper, cat food, salt, and other random necessities, I want to get my shit and leave. I want to pay for it and go on about my life. I don't want a cashier awkwardly commenting on my condom choice. Some people like that, I don't.
The other day, I almost shot her in the face. I was in a long line, and she was the only cashier open. After getting a woman with a $200 order through the line, she turned her attention to the guy directly in front of me, and proceeded to chitchat. She started on his clearance garlic bread, and then they moved on to his dinner plans, what his wife is doing, what his friends are doing... all the while, I was standing there, my feet aching from a long day at my job, and casting wistful looks at the self-checkout not ten yards away. All I wanted was to buy my single roll of paper towels and scrub brush and go home, to rest and recuperate from another long day.
Rest was not to be had for awhile. After she rung him up, I got to my spot in line, and she started chitchatting with the guy behind me. And then Mr. Clearance Garlic Bread decided that his garlic bread hadn't been cheap enough, and started kicking up a fuss after she scanned my paper towel roll. She stopped all operations and chitchat, and started reviewing his receipt... all while in the middle of my transaction. She told him, "I'll get you taken care of, hon..." and then turned back towards the register, and looked at my order, and looked at me. She was within two seconds of asking me to wait, when I just glared. She decided to scan my scrub brush then, and asked for my rewards card. Since this isn't my first time in a store, I had already put it in, and if I was bitchy when I snapped that it was already in there, just total me up already, I apologize. I just could not handle two more seconds of the BEST DAMN CASHIER IN THIS WHOLE JOINT MAKING FRIENDS ALL OVER MY PAPER TOWELS.
Not every customer wants to be treated with customer service out the ass. Some people just need a place to hand money. I'd shop online for things that I need right now if they'd instantly materialize on my doorstep, but since that hasn't happened yet, I am occasionally stuck patronizing your business. Maybe you should consider letting a quiet customer continue her night unmolested.
Leave me alone,
Kristen
I have a serious complaint about an employee at your store.
The night cashier at your store quite possibly gives the worst service I have ever seen. The thing about customer service is that one actually has to read their customers, realize what they want, and respond accordingly.
Maybe I'm an anomaly in this day and age, but when I go to a grocery store, to pick up toilet paper, cat food, salt, and other random necessities, I want to get my shit and leave. I want to pay for it and go on about my life. I don't want a cashier awkwardly commenting on my condom choice. Some people like that, I don't.
The other day, I almost shot her in the face. I was in a long line, and she was the only cashier open. After getting a woman with a $200 order through the line, she turned her attention to the guy directly in front of me, and proceeded to chitchat. She started on his clearance garlic bread, and then they moved on to his dinner plans, what his wife is doing, what his friends are doing... all the while, I was standing there, my feet aching from a long day at my job, and casting wistful looks at the self-checkout not ten yards away. All I wanted was to buy my single roll of paper towels and scrub brush and go home, to rest and recuperate from another long day.
Rest was not to be had for awhile. After she rung him up, I got to my spot in line, and she started chitchatting with the guy behind me. And then Mr. Clearance Garlic Bread decided that his garlic bread hadn't been cheap enough, and started kicking up a fuss after she scanned my paper towel roll. She stopped all operations and chitchat, and started reviewing his receipt... all while in the middle of my transaction. She told him, "I'll get you taken care of, hon..." and then turned back towards the register, and looked at my order, and looked at me. She was within two seconds of asking me to wait, when I just glared. She decided to scan my scrub brush then, and asked for my rewards card. Since this isn't my first time in a store, I had already put it in, and if I was bitchy when I snapped that it was already in there, just total me up already, I apologize. I just could not handle two more seconds of the BEST DAMN CASHIER IN THIS WHOLE JOINT MAKING FRIENDS ALL OVER MY PAPER TOWELS.
Not every customer wants to be treated with customer service out the ass. Some people just need a place to hand money. I'd shop online for things that I need right now if they'd instantly materialize on my doorstep, but since that hasn't happened yet, I am occasionally stuck patronizing your business. Maybe you should consider letting a quiet customer continue her night unmolested.
Leave me alone,
Kristen
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